Política de reembolso

Returns & Refunds

We want you to love your Studio N Creations order. If you have an issue with your purchase, please contact us at studioncreations79@gmail.com so we can help.

Returns

Eligible non-custom items may be returned within 14 days of delivery. Items must be unused, in their original condition and packaging, and proof of purchase may be required.

To request a return, please contact us before sending any item back. Items returned without prior approval may not be accepted.

Custom & Personalized Items

Custom-made, personalized, and made-to-order products are final sale and cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

Studio N Mail Club

Monthly Mail Club envelopes are final sale once the order has been processed or shipped. Because each monthly drop is prepared specifically for that month, we cannot accept returns due to preference or because the contents were a surprise.

Canceling a Mail Club subscription prevents future renewals but does not automatically cancel or refund an order that has already been processed.

Damaged, Defective or Incorrect Orders

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us as soon as possible with your order information and photos of the issue so we can review it and make it right.

Refunds

If a refund is approved, it will be issued to your original payment method. Please note that your bank or card provider may require additional processing time before the refund appears.

Contact

For return or refund questions, contact us at studioncreations79@gmail.com